Respecting Your Privacy

MedAlert Safe provides medical alert devices (“Products”), website(s) (“Website”), and related services including monitoring and support (“Services”). Together, these are referred to as the “Platform.”

At MedAlert Safe (“we,” “us,” or “our”), we understand that your privacy is important. Whether you are a customer, visitor, or subscriber (“you”), we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect personal information such as your name, phone number, email address, and other details when you:

• Request a quote or contact us
• Purchase or use our products or services
• Sign up for updates or communications

We may also collect non-personal information such as IP address, browser type, and usage data to improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide and improve our products and services
• Respond to inquiries and support requests
• Process orders and manage accounts
• Communicate important updates or offers
• Ensure safety and emergency response functionality

Emergency Services

Our systems are designed to connect you to emergency support when needed. In emergency situations, limited personal information may be shared with responders to provide assistance. This may include your name, location (if available), and other necessary details.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Service providers who help operate our platform
• Emergency responders when required
• Legal authorities if required by law

All third parties are expected to keep your information secure and confidential.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Sensitive data is handled using industry-standard security practices.

Cookies

Our website may use cookies to enhance your experience, track usage, and improve functionality. You can choose to disable cookies through your browser settings.

Your Choices

You may choose to:

• Opt out of marketing communications
• Request updates or corrections to your information

Please note that certain communications related to your account or services cannot be opted out of.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our platform means you accept any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@medalertsafe.com
📞 Phone: +1-618-989-0606

By using MedAlert Safe’s products and services, you agree to this Privacy Policy.