Frequently Asked Questions
How does a medical alert system work?
With a simple press of a button, you are instantly connected to a trained emergency responder who can send help to your location.
Can I use the device outside my home?
Yes, our mobile systems allow you to stay protected wherever you go with GPS-enabled support.
What happens if I fall and cannot press the button?
Our optional fall detection feature can automatically detect a fall and alert emergency support for you.
Is the device easy to use?
Yes, all devices are designed to be simple and easy to use, with minimal setup required.
Is the device waterproof?
Yes, most devices are waterproof and can be safely used in the shower or bathroom.
Do I need a landline to use the system?
No, our systems work with cellular connectivity, so no landline is required.
Is help available at all times?
Yes, emergency support is available 24 hours a day, 7 days a week.
How quickly will I get help in an emergency?
You are connected to a responder within seconds, and help is dispatched immediately if needed.
Can my family be notified in an emergency?
Yes, responders can notify your emergency contacts based on your preferences.
How do I get started?
Simply contact our team to get a no-obligation quote and choose the system that fits your needs.